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Installation Instructions

Preparations

Installation

  1. If on-premise or isolated app in cloud:
    1. Add the package limepkg-softphone-connector as a dependency in your solution.
    2. Build and deploy your solution.
  2. Configure which limetypes to search for matches.
  3. Configure the softphone system to call the endpoint https://<server_base_url>/<Lime_CRM_application_name>/limepkg-softphone-connector/open/{phone_number} when an incoming call is answered. This might require settings both in the administrator pages of the softphone systems and per user client.